Welcome to Your Health C

Privacy Policy

This notice describes how medical information about you may be used and disclosed and how you can get access to this information.


NOTICE OF PRIVACY PRACTICES FOR PROTECTED HEALTH INFORMATION

Safe Heaven Clinic and staff are committed to protection the privacy of your health record and the confidentiality of your visit. In accordance with the Federal Health Information Portability and Accountability Act (HIPAA), our commitment to your privacy EXCEEDS the requirements of the law.

Your healthcare record, known as a chart, and the information it contains will not be disclosed or released to anyone outside this office without your written authorization except as allowed by state or federal law.

NO ONE, including your parent or spouse, will be allowed access to your information without your written authorization except when required by law. Whenever possible, the information will be “de-identified,” that means your name, address, and other identifying information will be removed.

Safe Heaven Clinic

Clinic will use your health information for the purpose of:

Treatment

For example, information obtained by us will be used by staff members to determine the best treatment for you. When you choose to give us personal information, we keep it confidential, and solely for scheduling your requested appointment.

Regular Healthcare Operations

For example, members of our staff may use some information in your chart to assess the care you received and the outcomes for the purpose of our Continuous Quality Improvement Program.

Business Associates

Safe Heaven Clinic Clinic may share information with our insurance company in response to litigation. De-identified statistical information may be released to the National Abortion Federation (NAF) and other organizations to improve the quality of our care. Any outside agency will also be required to safeguard your information.

Disclosures Required by Law

Safe Heaven Clinic Clinic may be required by law and United States Government to report health information related to adverse events with regard to defective products to the Food and Drug Administration (FDA), the Centers for Disease Control (CDC).

South Africa

The state requires reporting of statistical information regarding abortions, including gestational age, age, race, marital and educational status, and city or county of residence. We WILL NOT release your name, address, or any other identifying information.

Public Health

Safe Heaven Clinic Clinic may be required by law to report health information related to preventing certain communicable diseases, injury or disability.

Law Enforcement

Safe Heaven Clinic Clinic may be required to report health information in response to a valid subpoena such as in cases of abuse or other crimes.

We do not sell, rent, share, or otherwise disclose mailing lists or other personally identifiable information. We maintain medical records of former patients should you need to contact us in the future for up to 5 years as required by law.

File a complaint if you feel your rights are violated

You can complain if you feel we have violated your privacy rights by contacting Safe Heaven Clinic Clinic at 27634891428and requesting to speak with the Administrator.

If you feel we have been unable to provide satisfactory resolution, you can file a complaint with the South African Health office by sending a letter to:

1 Dumbarton Building Church street, Cape Town, South Africa +27634891428 mail@safeheavenclinic.co.za.

We will not retaliate against you for filing a complaint.

Changes to the Terms of this Notice

We can change the terms of this privacy policy, and the changes will apply to all information we have about you. The new notice will be available upon request, in our office, or on our website.